Document en cours de finalisation. Ce texte est un projet soumis à validation légale. Les mentions “A VERIFIER” doivent être complétées avant publication.

Account & Data Rights

Droits sur votre compte et vos données

Last updated / Mise à jour : September 2026

1. Your rights

Depending on the law that applies to you, you may have rights concerning access, correction, deletion, restriction, objection, portability, withdrawal of consent and complaints to a competent supervisory authority.

2. How to make a request

Requests can be sent to [email protected].

Please identify the Bodkas account concerned and describe the request. Bodkas may need to verify account ownership or identity before releasing, changing or deleting personal data.

A VERIFIER AVANT PUBLICATION : Confirm statutory response deadlines and identity-verification requirements for each launch jurisdiction before publication. This draft intentionally states no universal 30-day response promise.

3. Account deletion

An account-deletion request is intended to remove the Bodkas account and associated product data that is not required to be retained for another lawful purpose.

  • Learner profiles and learning progress associated with the deleted account may be removed
  • Family data associated with the account may be affected by deletion
  • Some accounting, fraud-prevention, dispute or security records may need to be retained where law or legitimate operational needs require it
A VERIFIER AVANT PUBLICATION : Confirm the exact production deletion workflow, timing, backup handling and retention exceptions before publication. No recovery window is promised in this draft.

4. Subscription cancellation is separate

Where paid subscriptions are enabled, cancelling renewal and deleting an account are separate actions. The final billing terms must state the effect and timing of cancellation according to the payment provider and purchasing channel actually used in production.

5. Data access and export

You may request access to personal data associated with your account. Where applicable law provides a portability right, Bodkas will provide data in an appropriate form consistent with that obligation.

A VERIFIER AVANT PUBLICATION : Confirm the production export format and whether an automated self-service export will be available before publication.

6. Family requests

Requests affecting Family or learner-profile data require verified authority over the relevant account. A Family code alone is not sufficient proof of ownership.

7. Contact

Privacy and data-rights requests: [email protected]